Bulk tank questions

Your LPG consumption will depend on the number and type of applications you have in your business. Your dedicated BP Gas Account Manager will be happy to discuss your usage and advise you on your projected LPG requirements.

Bulk tank LPG comes in a range of sizes from half a tonne to two tonnes. When you join BP Gas we will ensure you have a tank size which fits your LPG needs.

Telemetry customers' tanks are fitted with a gauge and a sensor which reads the tank contents. The sensor is connected to a telemetry unit which sends the information, via GSM text message, to BP Gas. The data enables us to see whether your usage has altered and whether your order needs to be changed. If it does, a new delivery date will be set based on the new information, ensuring you always have a supply.

BP Gas provides a flexible service designed to meet the needs of its business customers. Bulk tank LPG deliveries can be made to your business whether you're on the premises or not. Our delivery driver will have a key to the hood on your vessel and a ticket will be left to show how many litres have been delivered. The only thing you need to do is ensure the driver has access to the tank.

Your LPG tank is equipped with a contents gauge. We recommend you contact BP Gas' Customer Services team on 0845 300 0038 or bpgas@uk.bp.com when your vessel reaches 30%, depending on your contract type.

If you run out of gas:

• Turn off the emergency stop valve on the side of the building
• Make sure all appliances are turned off
• After delivery, the Under Pressure Shut Off valve (where fitted) should be reset
• Follow your appliance re-lighting procedures

Very little. As part of our commitment and service agreement, we manage vessel maintenance on behalf of all of our bulk tank LPG business customers. All we ask is that you keep your vessel free from debris and foliage, fully ventilated and away from any flammable materials or sources of ignition.

Yes. BP Gas recommends that its business customers do not paint or brand their LPG vessels or obscure any signs or labels.

BP Gas conducts a visual inspection of its business customers' vessels at each delivery and takes immediate action to address any maintenance requirements or issues surrounding the vessel's performance. However, we strongly recommend you carry out regular checks on your LPG appliances to ensure no damage or issues have occurred.

As part of our customer service offering, BP Gas will repair any faults or damage to your vessel. All queries should be reported to BP Gas immediately.

Should a gas leak occur, it is likely that it will be first noticed by the smell.

• Turn off the supply at the emergency and main stop valves
• Extinguish all naked lights and sources of ignition
• Open door and windows (beware that LPG is heavier than air and will collect at the lowest levels)
• Do not switch electrical appliances / mobile phones on or off
• Call BP Gas' emergency line on 0845 607 6118

In the event of a fire, you should:

• Raise the alarm and activate any fire alarms
• Call the Fire Brigade informing them of the incident and that LPG bottles may be involved
• Evacuate everyone from the area
• Remove surrounding bottles if it is safe to do so
• Do not attempt to extinguish the fire unless it is safe to do so
• Call BP Gas' emergency line on 0845 607 6118

Yes. Whether you're new to LPG or interested in changing from your existing supplier, switching to BP Gas is quick, straightforward and hassle-free. To find out how easy it is to switch click here or call us on 0845 300 0038. 

BP has been satisfying the energy requirements of individuals, families and businesses for more than 100 years. As a leading supplier of LPG in the UK, BP Gas uses the knowledge and experience built up over this period to meet the needs of thousands of customers in rural UK locations every single day.

To find out more click here.